Privacy Policy

Introduction

At Dr. Heba El-Haddad Clinic, we value your trust and are committed to protecting the privacy and confidentiality of your personal and medical information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our services.

Information We Collect

We may collect personal information necessary to deliver optimal medical and consultation services, including:

• Basic personal details (e.g., name, phone number, and email address).
• Appointment and consultation request details submitted through the website.
• Technical and statistical data (e.g., device type, IP address, and pages visited) to improve user experience.

How We Use Your Information

We use the collected information for the following purposes:

• Confirming appointments and communicating with you regarding bookings or inquiries.
• Providing tailored medical and consultation services that meet your needs.
• Enhancing website quality and improving overall services.
• Sending updates, medical advice, or important notifications (with your consent).

Data Protection & Security

We implement strict organizational and technical security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. All personal and medical data is treated with the highest level of confidentiality.

Third-Party Data Sharing

We are committed to not selling, renting, or sharing your personal data with third parties for marketing purposes. We may disclose information only in the following circumstances:

• Compliance with legal obligations, regulatory requirements, or official court orders.
• Technical service providers who assist us in operating the website (bound by strict confidentiality).

Your Rights

You have the right to request access to, correction of, or deletion of your personal data stored with us at any time. You may also unsubscribe from promotional communications by contacting us directly.